FAQ
We field numerous tax-related queries daily. Below are answers to our most common questions. If your tax query isn’t covered here, contact us anytime.
Follow the quick steps on our How to Claim Tax back page and finish your online application in under a minute.
Filling out our online authorisation form grants us permission to review your Revenue records and represent you as your appointed Tax Agent.
Submitting a claim is free. No upfront payments or bank details are needed. If we secure a refund for you, our fee is 10%(+VAT) or a minimum fee of €26(+VAT). If the refund doesn’t meet our minimum fee, you owe nothing more.
Here’s how our process works, step-by-step:
Complete our online form, permitting us to act as your tax representative.
After that, we will:
a) Register you as our client and assess your tax from the past four years.
b) Inform you about other potential tax credits or allowances you might qualify for.
c) For married couples, both partners need to sign up.
d) Send us your medical expenses via email or post for processing as we assess your tax.
After our review and based on your details, Revenue processes the claim and provides a Statement of Liability.
Upon receipt of payment, we’ll get your refund to you within five business days. You can choose between a bank transfer or a cheque.
Here’s a quick breakdown of our claim timeline:
1. Most claims are completed within 7 days however complex claims and during busy periods may take slightly longer.
2. After updating your account with the provided details, Revenue generally takes up to 2 weeks to process the claim and release the Statement of Liability. But they usually accomplish this within five days.
3. As soon as we get the payment, you’ll receive your refund in 5 business days. You can opt for a bank transfer or a cheque.
You will receive 2 letters from revenue. The first will be to notify you that My Tax Refund with bank details ending in 1062 is acting on your behalf. This letter is notification that we believe a refund is due to you and is standard procedure. Any refund that we secure for you will be sent to us, which will in turn be forwarded to you.
The second letter is your Statement of Liability for your own records.
You’re eligible to claim tax refunds for the previous four tax years, for example: currently you can claim for 2019-2022. Don’t miss out on what you’re owed!
Choose how you want your refund from My Tax Back: either through a bank transfer or a cheque. Just indicate your preferred method when signing up.
Already a client with My Tax Back? No need to sign up again. If we haven’t reached out yet, just drop an email to to [email protected] otherwise we will automatically review your tax records appropriately. Keep us updated us on any changes in your situation to ensure you get the maximum refund possible.
Tax refunds often arise from overpaying USC and Income Tax. Plus, you might be eligible for tax back on certain expenses like work uniforms, home office costs, or medical and dental fees. Changes in personal circumstances, like getting married or divorced, can also affect your taxes. Want more details? Visit our “What Can I Claim” page.
Absolutely, if you’ve worked and paid tax in Ireland in the last four years, you’re entitled to make a claim. Don’t let your refund go unclaimed—check your eligibility and get back what you’re owed!
If you’ve worked and paid tax in Ireland, there’s a chance you’ve overpaid. With My Tax Refund, we’ve found that 75% of our clients were eligible for a refund. Don’t miss out on what you might be owed; let us help you claim it back.
Many couples are taxed jointly and might not even be aware of it. Often, they don’t recall who the designated ‘assessable spouse’ is. To process a refund for both of you, we need access to the Assessable Spouse’s account. So, let’s make sure you’re getting every penny you’re entitled to.
Typically, our communication is directed towards the Assessable Spouse. If you’re assessed jointly, any review updates we provide will be relevant to both of you. Stay informed and ensure you’re maximising your returns.
Typically, refunds are directed to the Assessable Spouse’s account. However, if you’d like a different arrangement, please inform us when we ask for payment details. Rest assured, we’ll only request your banking information after confirming your tax refund with Revenue.
Eligible expenses like GP appointments, medications, A&E visits, and minor medical procedures can get you up to a 20% refund. Email us your receipts or prescription claim forms at [email protected], and we’ll handle the rest. If you’ve already claimed through your health insurance, send us those claim forms, too.
You’re entitled to tax refunds on health expenses you’ve paid for, whether for yourself, a family member, or anyone else. Ensure you’ve kept the receipts!
Absolutely! Just forward us your Annual Pension Statement showing your monthly contributions. We’ll evaluate any benefits and secure any refunds you’re owed.
Certainly, we can assist you in claiming any private hospital charges associated with your maternity care.
Indeed, you’re eligible to receive a tax rebate at the standard rate of 20% for your dependent child’s private speech and language therapy expenses when provided by a certified speech and language therapist.
Unfortunately, tax refunds are not available for standard eye care services; however, if a doctor prescribes orthoptic or comparable treatments, you can claim tax refunds for those.
Regrettably, various tax credits, including those for bin charges, union dues, and mortgage interest relief, are not deductible from your tax payments. Additionally, expenses for veterinary services do not qualify for a tax rebate. Rest assured, our specialists stay informed about all the newest methods to enhance your refunds and will ensure you receive the maximum possible every year.